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Jobs
Sales and Operations Support
We are an IT company, based in Ghent, specialising in providing professional IT solutions, including Cybersecurity, Cloud solutions, Network Management, IT Infrastructure, and 24/7 IT Support. With over 35 years of experience, we’re focused on supporting and monitoring the IT environments of our clients, so that their business can run without limitation, and with complete security.
The Sales and Operations Support plays a vital role in supporting the sales and operations teams by providing efficient and comprehensive administrative and sales assistance.
What You'll Bring to the Team
Managing calendars.
Coordinating meetings.
Generating sales reports.
Managing customer licensing.
Resolving inquiries and complaints.
Resolving simple sales inquiries.
Processing orders, DOA and RMA.
Collaborating with various stakeholders to optimize sales and operational processes.
What You'll Need to Succeed
A minimum of 3 years of experience in sales and operations support or a related role.
You should be stress-resistant, capable of handling pressure and challenges with composure.
Exceptional communication, writing and speaking skills in English. Dutch or French is a nice bonus.
An eye for detail is essential, ensuring accuracy and precision in your work.
You naturally convey trust, because you will be in contact with clients and work with them on a specific project.
Demonstrate self-discipline to document properly, maintaining organised and comprehensive records.
Ability to work independently as well as collaboratively in a team-oriented environment.
Strong analytical and problem-solving abilities.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, PowerBI) and CRM software.
We seek candidates who are eager to learn, continuously seeking new knowledge and skills to grow professionally.
Possibility of working remotely.
Previous experience in the technology sector would be an advantage.
What's in It for You?
Work with us and experience the best of both worlds
- Open Culture: Embrace a workplace where ideas flow freely, and direct communication is the norm. A fun environment with a touch of formality. Your voice will be heard, and your contributions will be celebrated!
- Flex Your Hours: Say goodbye to the 9-to-5 grind! Enjoy flexible working hours, allowing you to balance your work and personal life like a pro.
- We Invest in Your Self-Development: We want to see you grow. You’ll enjoy 35 hours/year paid self-development training. Choose a work-related course tailored to your interests and career goals, and leave the rest to us.
- Sweet Rewards: Enjoy an attractive gross salary and a host of benefits, including hospitalisation insurance, meal vouchers, and ecocheques. We care about your well-being!
- Travel with Ease: Benefit from the comfort of a premium company car complemented by a fuel card, or opt for a mobility budget to enhance flexibility. Commute effortlessly to work and explore your leisure destinations when not on duty.
- Flex Rewards: Love going the extra mile? Our custom remuneration plan lets you earn bonuses through on-call service/duty. Work hard, play hard!
And of course, we couldn’t forget Fries Day every Friday! Experience our office tradition, which brings a pleasant touch to your end-of-week.
A Day in the Life of a Sales and Operations Support
08:00-12:00
Engage in our focused and productive morning routine. Participate in the Standup Meeting, meticulously plan the day's agenda, and execute ongoing projects with precision and dedication.
12:00-13:00
Take a well-deserved break and time to refuel with a lunch break. Use this midday interlude to refresh your mind and prepare for the afternoon's challenges.
13:00-17:00
Continue with the afternoon's project execution, ensuring seamless communication with clients and team members. Emphasise the importance of project documentation, diligently preserving the progress made throughout the day.
- Every Wednesday Morning: Mark your calendar for our weekly Team Meeting, a critical occasion for team alignment and collective growth. Come prepared to collaborate, share ideas, and forge stronger bonds within the team.
As a sales and operations support, every day is an adventure filled with problem-solving, teamwork, and making a difference in the world of Cuarta!
How to Apply
You think this is for you, and you’re ready to take on the challenge? Follow these five steps and we’ll see you there!
Online application
Introductory call
After a review of your application, we want to know you better and would like you on an online introductory call.
Assessment
Take a short assessment to help us gauge your suitability for the task and evaluate your fit for the role.
Meet us in person
Following your assessment, let’s connect to ensure compatibility and discuss further matters.